Nerve

Privacy Policy

This Privacy Policy explains what information Nerve may collect, why it is used, and how it may be stored or shared when you use Nerve services.

Nerve only aims to collect information reasonably necessary to provide, secure, maintain, and improve its services.

1. Services Covered

This Privacy Policy applies to the Nerve website, Discord bot, dashboard, APIs, integrations, and other services operated as part of the Nerve platform.

2. Information We May Collect

The information collected by Nerve depends on which features and modules are enabled.

Discord Information

Nerve may receive information provided by Discord when required to operate the service, including:

  • Discord user IDs.
  • Discord server IDs.
  • Role and permission information.
  • Usernames or display names.
  • Channel IDs and message IDs.
  • Server configuration information.

Module Data

Depending on the modules enabled by a server administrator, Nerve may store information such as:

  • Moderation actions and warnings.
  • Staff or member records.
  • Timesheet and session information.
  • Application responses.
  • Tickets and administrative records.
  • Audit logs and configuration changes.
  • Custom records created by server administrators.

Website and Account Information

When using the Nerve website or dashboard, Nerve may process information necessary for authentication, session management, security, and server administration.

3. How Information Is Used

Nerve may use collected information to:

  • Provide requested features and services.
  • Authenticate users and server administrators.
  • Manage permissions and server configuration.
  • Maintain moderation, staff, or administrative records.
  • Detect abuse, fraud, spam, scams, or security threats.
  • Diagnose errors and improve service reliability.
  • Maintain audit and operational logs.
  • Protect Nerve users, servers, and infrastructure.

4. Server Administrator Responsibility

Nerve provides tools that allow Discord server administrators to create and manage records.

Server administrators are responsible for determining how their server uses Nerve and ensuring that information entered into Nerve is collected and used appropriately.

5. Data Storage

Nerve may store information using databases, storage services, or other infrastructure necessary to provide its features.

Some servers may also choose to connect external storage or third-party services. Information stored through those services may additionally be governed by the privacy policies of those providers.

6. Data Retention

Information may be retained for as long as necessary to provide an enabled feature, maintain service integrity, comply with legal obligations, resolve disputes, or prevent abuse.

Certain information may be deleted automatically based on retention settings, storage limits, server configuration, or removal of the Nerve bot.

7. Information Sharing

Nerve does not sell personal information.

Information may be shared only when reasonably necessary to:

  • Provide an integration or service requested by the user.
  • Operate infrastructure used by Nerve.
  • Respond to valid legal requirements.
  • Investigate abuse, fraud, or security incidents.
  • Protect the rights and safety of Nerve or its users.

8. Third-Party Services

Nerve may integrate with services such as Discord, game servers, storage providers, APIs, databases, webhooks, or other external platforms.

When an administrator enables an external integration, information may be transferred to that service as required for the integration to function.

Third-party services operate under their own privacy policies and terms.

9. Security

Nerve uses reasonable technical and organizational measures designed to protect information from unauthorized access, misuse, alteration, or loss.

No online service can guarantee absolute security, and users should avoid entering unnecessary sensitive information into Nerve.

10. Access and Deletion Requests

Users or server administrators may contact Nerve support with questions regarding information associated with Nerve services.

Requests to access, correct, or delete information may require verification to ensure the requester is authorized to make the request.

Some records may need to be retained where required for security, fraud prevention, legal obligations, or legitimate operational purposes.

11. Removing Nerve From a Server

Removing the Nerve bot from a Discord server may stop future collection of server activity through the bot.

Existing data may remain temporarily where necessary for backups, account recovery, security, legal obligations, or other legitimate operational purposes.

12. Children's Privacy

Nerve is intended to be used in accordance with Discord's age requirements and applicable laws.

Nerve does not knowingly seek to collect personal information from individuals who are not permitted to use Discord or Nerve services.

13. Changes to This Policy

This Privacy Policy may be updated as Nerve develops, adds new features, or changes its infrastructure and legal requirements.

Updated versions will be published on this page.

14. Contact

Questions, privacy concerns, or requests relating to Nerve can be submitted through the official Nerve support server.

Nerve Support Discord